What To Do When Conflict Happens
Other editions available in your country:
First Published on Mar 27 2012
As a result, they'll likely either:
Explode in a fit of anger, making things even worse.
Let the problem fester and eventually impact others.
Complain to others about the people they have a problem with.
Retaliate by bothering those that disturbed them.
Sound familiar? Well, it doesn't have to be that way and this handbook will help you change it!
What To Do When Conflict Happens encourages employees to take ownership of their own problems. It provides team members with the skills and techniques necessary to resolve interpersonal issues they face at work. And, it includes proven leadership strategies for enhancing workplace cooperation and problem solving. Don't wait. The cost of poorly handled conflict is too high. Give everyone in your organization a copy TODAY!
* The number of reviews given represents the total number of all Amazon customer reviews summed across all english-speaking markets. For more information click here.
**While we try to ensure all prices are correct and up to date, this is ultimately the responsibility of the publisher. 'Readers in the Know' assumes no liability should the price you find on Amazon differ from that displayed here.